FAQS

What makes Deluvia Skincare and Demure Mineral Cosmetics unique?

For over 20 years, the Deluvia brand has diligently scoured the world for clean,
premium ingredients to integrate into our products—ingredients that genuinely
deliver results—all offered at down-to-earth prices.

Are your products suitable for sensitive skin?

Yes, our formulations address a variety of skin types, including sensitive skin. We
strive to use gentle, yet effective ingredients for your skin.

Are your products cruelty-free?

Absolutely! We never test on animals and are committed to cruelty-free practices.

Do your mineral cosmetics contain any harmful chemicals or fillers?

Our loose minerals are free from talc, parabens, synthetic fragrances, and harsh
chemicals.

Can I use your skincare and cosmetics together?

Yes, our products are designed to complement each other for a seamless skincare and beauty routine.

Where are your products made?

All our products are proudly manufactured in Clearwater, Florida, USA.

Is Deluvia Skincare a family-owned business and why is that important?

Yes, we are a proud family-owned company, founded in 2001 and dedicated to quality and care. Supporting family-owned businesses helps sustain local communities and ensures a personal touch in every product.

How long will it take to see results?

Our skincare products are formulated to help reduce the appearance of fine lines and wrinkles. Results may vary, but many customers notice improvements within a few minutes of using our products.

How should I store your products?

Store them in a cool, dry place away from direct sunlight for maximum shelf life.

Do you ship internationally?

Currently, we ship within the United States.

What is your return policy?

We offer a 60-day satisfaction guarantee. If you’re not happy with your purchase, you can simply mail it back within 60 days.

Do you offer samples or trial sizes?

Yes, we have sample sizes available for you to try before committing to full-sized products. Just contact us via chat or email to let us know what you want a sample of!

Do you offer discounts or promotions?

Yes, sign up for our newsletter to receive exclusive offers and updates.

How can I contact customer service?

You can reach us through our website chat, or email, or by phone during our business hours (we actually have a human who answers the phone!) We are open Monday through Friday 9 am to 5:30 pm EST. You can email us at customerservice@deluviausa.com or call us toll-free at 877-335-8842.